Common Issues general

Real-Time Features Not Working (Chat, Notifications, Live Updates)

Your app has real-time features (chat, live notifications, real-time data updates) but they don't work. Messages don't appear until you refresh, notifications are delayed or missing, or the live update feature requires manual refreshing.

Common Causes

  • WebSocket connection failing or not supported by the hosting platform
  • Real-time subscriptions not set up correctly in the database
  • The app uses polling but the interval is too long or the polling broke
  • Hosting platform doesn't support persistent connections (serverless limitation)
  • Supabase Realtime not enabled for the relevant tables

How to Fix It

  1. Check the browser console for WebSocket connection errors
  2. If using Supabase, verify that Realtime is enabled for the tables you need
  3. Check if your hosting platform supports WebSockets (some serverless platforms don't)
  4. Verify the real-time subscription code is listening to the correct channel/table
  5. As a fallback, implement polling (periodic refresh) until WebSockets are fixed

Real developers can help you.

AUXLE AUXLE I am a Full Stack Developer experienced in building Websites, Web apps and Cross Platform Mobile Apps for Startups and Companies. Omar Faruk Omar Faruk As a Product Engineer at Klasio, I contributed to end-to-end product development, focusing on scalability, performance, and user experience. My work spanned building and refining core features, developing dynamic website templates, integrating secure and reliable payment gateways, and optimizing the overall system architecture. I played a key role in creating a scalable and maintainable platform to support educators and learners globally. I'm enthusiastic about embracing new challenges and making meaningful contributions. Antriksh Narang Antriksh Narang 5 years+ Experienced Dev (Specially in Web Development), can help in python, javascript, react, next.js and full stack web dev technologies. Meïr Ankri Meïr Ankri Full-stack developer specializing in React / Next.js / Node.js with 6+ years of experience. I've worked across various sectors including automotive (Reezocar/Société Générale), healthcare (Medical Link SaaS), and e-commerce (Glasman). I build web apps end-to-end, from architecture to production, with a focus on scalability, performance, and code quality. I also mentor junior developers and contribute to technical decisions and code reviews. Richard McSorley Richard McSorley Full-Stack Software Engineer with 8+ years building high-performance applications for enterprise clients. Shipped production systems at Walmart (4,000+ stores), Cigna (20M+ users), and Arkansas Blue Cross. 5 patents in retail/supply chain tech. Currently focused on AI integrations, automation tools, and TypeScript-first architectures. Kingsley Omage Kingsley Omage Fullstack software engineer passionate about AI Agents, blockchain, LLMs. Krishna Sai Kuncha Krishna Sai Kuncha Experienced Professional Full stack Developer with 8+ years of experience across react, python, js, ts, golang and react-native. Developed inhouse websearch tooling for AI before websearch was solved : ) Franck Plazanet Franck Plazanet I am a Strategic Engineering Leader with over 8 years of experience building high-availability enterprise systems and scaling high-performing technical teams. My focus is on bridging the gap between complex technology and business growth. Core Expertise: 🚀 Leadership: Managing and coaching teams of 15+ engineers, fostering a culture of accountability and continuous improvement. 🏗️ Architecture: Enterprise Core Systems, Multi-system Integration (ERP/API/ETL), and Core Database Structure. ☁️ Cloud & Scale: AWS Expert; architected systems handling 10B+ monthly requests and managing 100k+ SKUs. 📈 Business Impact: Aligning tech strategy with P&L goals to drive $70k+ in monthly recurring revenue. I thrive on "out-of-the-box" thinking to solve complex technical bottlenecks and am always looking for ways to use automation to improve business productivity. Milan Surelia Milan Surelia Milan Surelia is a Mobile App Developer with 5+ years of experience crafting scalable, cross-platform apps at 7Span and Meticha. At 7Span, he engineers feature-rich Flutter apps with smooth performance and modern UI. As the Co-Founder of Meticha, he builds open-source tools and developer-focused products that solve real-world problems. Expertise: 💡 Developing cross-platform apps using Flutter, Dart, and Jetpack Compose for Android, iOS, and Web. 🖋️ Sharing insights through technical writing, blogging, and open-source contributions. 🤝 Collaborating closely with designers, PMs, and developers to build seamless mobile experiences. Notable Achievements: 🎯 Revamped the Vepaar app into Vepaar Store & CRM with a 2x performance boost and smoother UX. 🚀 Launched Compose101 — a Jetpack Compose starter kit to speed up Android development. 🌟 Open source contributions on Github & StackOverflow for Flutter & Dart 🎖️ Worked on improving app performance and user experience with smart solutions. Milan is always happy to connect, work on new ideas, and explore the latest in technology. Stanislav Prigodich Stanislav Prigodich 15+ years building iOS and web apps at startups and enterprise companies. I want to use that experience to help builders ship real products - when something breaks, I'm here to fix it.

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Frequently Asked Questions

Chat messages only appear after I refresh the page. Why?

The real-time subscription is probably not working. This could be a WebSocket connection issue, incorrect subscription setup, or a hosting platform limitation.

Can real-time features work on any hosting platform?

Not all platforms support WebSockets. Serverless platforms often can't maintain persistent connections. A developer can recommend the right setup for your needs.

Related Common Issues Issues

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