Common Issues
general
Email Notifications Not Sending From My AI App
Your app should be sending emails (signup confirmations, password resets, order notifications) but users aren't receiving them. They're not in spam either.
Common Causes
- Email service (Resend, SendGrid, SES) not configured or API key missing
- Using the auth provider's built-in emails but they have sending limits or aren't configured
- Emails going to spam because of missing SPF/DKIM records
- The email function throws an error but the app doesn't show it to the user
- Test environment emails were working but production email service isn't set up
How to Fix It
- Check your email service dashboard for delivery logs — see if emails are being sent at all
- Verify API keys and sender email address in your environment variables
- Check spam/junk folders — first emails from a new domain often land there
- If using a custom domain, verify DNS records (SPF, DKIM, DMARC)
- Test by sending an email directly from the email service's dashboard
Real developers can help you.
Milan Surelia
Milan Surelia is a Mobile App Developer with 5+ years of experience crafting scalable, cross-platform apps at 7Span and Meticha. At 7Span, he engineers feature-rich Flutter apps with smooth performance and modern UI. As the Co-Founder of Meticha, he builds open-source tools and developer-focused products that solve real-world problems.
Expertise:
💡 Developing cross-platform apps using Flutter, Dart, and Jetpack Compose for Android, iOS, and Web.
🖋️ Sharing insights through technical writing, blogging, and open-source contributions.
🤝 Collaborating closely with designers, PMs, and developers to build seamless mobile experiences.
Notable Achievements:
🎯 Revamped the Vepaar app into Vepaar Store & CRM with a 2x performance boost and smoother UX.
🚀 Launched Compose101 — a Jetpack Compose starter kit to speed up Android development.
🌟 Open source contributions on Github & StackOverflow for Flutter & Dart
🎖️ Worked on improving app performance and user experience with smart solutions.
Milan is always happy to connect, work on new ideas, and explore the latest in technology.
Matthew Jordan
I've been working at a large software company named Kainos for 2 years, and mainly specialise in Platform Engineering. I regularly enjoy working on software products outside of work, and I'm a huge fan of game development using Unity. I personally enjoy Python & C# in my spare time, but I also specialise in multiple different platform-related technologies from my day job.
Pratik
SWE with 15+ years of experience building and maintaining web apps and extensive BE infrastructure
Richard McSorley
Full-Stack Software Engineer with 8+ years building high-performance applications for enterprise clients. Shipped production systems at Walmart (4,000+ stores), Cigna (20M+ users), and Arkansas Blue Cross. 5 patents in retail/supply chain tech. Currently focused on AI integrations, automation tools, and TypeScript-first architectures.
BurnHavoc
Been around fixing other peoples code for 20 years.
Simon A.
I'm a backend developer building APIs, emulators, and interactive game systems. Professionally, I've developed Java/Spring reporting solutions, managed relational and NoSQL databases, and implemented CI/CD workflows.
Luca Liberati
I work on monoliths and microservices, backends and frontends, manage K8s clusters and love to design apps architecture
MFox
Full-stack professional senior engineer (15+years). Extensive experience in software development, qa, and IP networking.
Taufan
I’m a product-focused engineer and tech leader who builds scalable systems and turns ideas into production-ready platforms.
Over the past years, I’ve worked across startups and fast-moving teams, leading backend architecture, improving system reliability, and shipping products used by thousands of users. My strength is not just writing code — but connecting product vision, technical execution, and business impact.
Anthony Akpan
Developer with 8 years of experience building softwares fro startups
Describe what's wrong in plain English. No technical knowledge needed.
Get HelpFrequently Asked Questions
Emails work in dev but not in production. Why?
Your development environment probably used a test email service or the AI tool's built-in email. In production, you need to set up a real email service (Resend, SendGrid, etc.) with proper API keys.
Users say they never get the email. It's not in spam either.
Check your email service's delivery logs. The email might not be sending at all, or it could be bouncing due to incorrect sender domain configuration.