Common Issues
general
Email Notifications Not Sending From My AI App
Your app should be sending emails (signup confirmations, password resets, order notifications) but users aren't receiving them. They're not in spam either.
Common Causes
- Email service (Resend, SendGrid, SES) not configured or API key missing
- Using the auth provider's built-in emails but they have sending limits or aren't configured
- Emails going to spam because of missing SPF/DKIM records
- The email function throws an error but the app doesn't show it to the user
- Test environment emails were working but production email service isn't set up
How to Fix It
- Check your email service dashboard for delivery logs — see if emails are being sent at all
- Verify API keys and sender email address in your environment variables
- Check spam/junk folders — first emails from a new domain often land there
- If using a custom domain, verify DNS records (SPF, DKIM, DMARC)
- Test by sending an email directly from the email service's dashboard
Real developers can help you.
Costea Adrian
Embedded Engineer specilizing in perception systems. Latest project was a adas camera calibration system.
Omar Faruk
As a Product Engineer at Klasio, I contributed to end-to-end product development, focusing on scalability, performance, and user experience.
My work spanned building and refining core features, developing dynamic website templates, integrating secure and reliable payment gateways, and optimizing the overall system architecture.
I played a key role in creating a scalable and maintainable platform to support educators and learners globally.
I'm enthusiastic about embracing new challenges and making meaningful contributions.
Jen Jacobsen
I’m a Full-Stack Developer with over 10 years of experience building modern web and mobile applications. I enjoy working across the full product lifecycle — turning ideas into real, well-built products that are intuitive for users and scalable for businesses.
I particularly enjoy building mobile apps, modern web platforms, and solving complex technical problems in a way that keeps systems clean, reliable, and easy to maintain.
Jared Hasson
Full time lead founding dev at a cyber security saas startup, with 10 yoe and a bachelor's in CS. Building & debugging software products is what I've spent my time on for forever
Matthew Butler
Systems Development Engineer @ Amazon Web Services
Kingsley Omage
Fullstack software engineer passionate about AI Agents, blockchain, LLMs.
Jaime Orts-Caroff
I'm a Senior Android developer, open to work in various fields
Meïr Ankri
Full-stack developer specializing in React / Next.js / Node.js with 6+ years of experience. I've worked across various sectors including automotive (Reezocar/Société Générale), healthcare (Medical Link SaaS), and e-commerce (Glasman). I build web apps end-to-end, from architecture to production, with a focus on scalability, performance, and code quality. I also mentor junior developers and contribute to technical decisions and code reviews.
Bastien Labelle
Full stack dev w/ 20+ years of experience
zipking
I am a technologist and product builder dedicated to creating high-impact solutions at the intersection of AI and specialized markets. Currently, I am focused on PropScan (EstateGuard), an AI-driven SaaS platform tailored for the Japanese real estate industry, and exploring the potential of Archify.
As an INFJ-T, I approach development with a "systems-thinking" mindset—balancing technical precision with a deep understanding of user needs. I particularly enjoy the challenge of architecting Vertical AI SaaS and optimizing Small Language Models (SLMs) to solve specific, real-world business problems. Whether I'm in a CTO-level leadership role or hands-on with the code, I thrive on building tools that turn complex data into actionable value.
Describe what's wrong in plain English. No technical knowledge needed.
Get HelpFrequently Asked Questions
Emails work in dev but not in production. Why?
Your development environment probably used a test email service or the AI tool's built-in email. In production, you need to set up a real email service (Resend, SendGrid, etc.) with proper API keys.
Users say they never get the email. It's not in spam either.
Check your email service's delivery logs. The email might not be sending at all, or it could be bouncing due to incorrect sender domain configuration.