Common Issues general

Email Notifications Not Sending From My AI App

Your app should be sending emails (signup confirmations, password resets, order notifications) but users aren't receiving them. They're not in spam either.

Common Causes

  • Email service (Resend, SendGrid, SES) not configured or API key missing
  • Using the auth provider's built-in emails but they have sending limits or aren't configured
  • Emails going to spam because of missing SPF/DKIM records
  • The email function throws an error but the app doesn't show it to the user
  • Test environment emails were working but production email service isn't set up

How to Fix It

  1. Check your email service dashboard for delivery logs — see if emails are being sent at all
  2. Verify API keys and sender email address in your environment variables
  3. Check spam/junk folders — first emails from a new domain often land there
  4. If using a custom domain, verify DNS records (SPF, DKIM, DMARC)
  5. Test by sending an email directly from the email service's dashboard

Real developers can help you.

Victor Denisov Victor Denisov Developer Richard McSorley Richard McSorley Full-Stack Software Engineer with 8+ years building high-performance applications for enterprise clients. Shipped production systems at Walmart (4,000+ stores), Cigna (20M+ users), and Arkansas Blue Cross. 5 patents in retail/supply chain tech. Currently focused on AI integrations, automation tools, and TypeScript-first architectures. Meïr Ankri Meïr Ankri Full-stack developer specializing in React / Next.js / Node.js with 6+ years of experience. I've worked across various sectors including automotive (Reezocar/Société Générale), healthcare (Medical Link SaaS), and e-commerce (Glasman). I build web apps end-to-end, from architecture to production, with a focus on scalability, performance, and code quality. I also mentor junior developers and contribute to technical decisions and code reviews. Kingsley Omage Kingsley Omage Fullstack software engineer passionate about AI Agents, blockchain, LLMs. Prakash Prajapati Prakash Prajapati I’m a Senior Python Developer specializing in building secure, scalable, and highly available systems. I work primarily with Python, Django, FastAPI, Docker, PostgreSQL, and modern AI tooling such as PydanticAI, focusing on clean architecture, strong design principles, and reliable DevOps practices. I enjoy solving complex engineering problems and designing systems that are maintainable, resilient, and built to scale. Simon A. Simon A. I'm a backend developer building APIs, emulators, and interactive game systems. Professionally, I've developed Java/Spring reporting solutions, managed relational and NoSQL databases, and implemented CI/CD workflows. PawelPloszaj PawelPloszaj I'm fronted developer with 10+ years of experience with big projects. I have small backend background too Caio Rodrigues Caio Rodrigues I'm a full-stack developer focused on building practical and scalable web applications. My main experience is with **React, TypeScript, and modern frontend architectures**, where I prioritize clean code, component reusability, and maintainable project structures. I have strong experience working with **dynamic forms, state management (Redux / React Hook Form), and complex data-driven interfaces**. I enjoy solving real-world problems by turning ideas into reliable software that companies can actually use in their daily operations. Beyond coding, I care about **software quality and architecture**, following best practices for componentization, code organization, and performance optimization. I'm also comfortable working across the stack when needed, integrating APIs, handling business logic, and helping transform prototypes into production-ready systems. My goal is always to deliver solutions that are **simple, efficient, and genuinely useful for the people using them.** Nam Tran Nam Tran 10 years as fullstack developer Krishna Sai Kuncha Krishna Sai Kuncha Experienced Professional Full stack Developer with 8+ years of experience across react, python, js, ts, golang and react-native. Developed inhouse websearch tooling for AI before websearch was solved : )

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Frequently Asked Questions

Emails work in dev but not in production. Why?

Your development environment probably used a test email service or the AI tool's built-in email. In production, you need to set up a real email service (Resend, SendGrid, etc.) with proper API keys.

Users say they never get the email. It's not in spam either.

Check your email service's delivery logs. The email might not be sending at all, or it could be bouncing due to incorrect sender domain configuration.

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