Common Issues deployment

Can't Connect My Custom Domain to the App

You bought a domain name and want to use it for your AI-built app, but you can't get it working. The domain shows an error page, a parking page, or just doesn't load your app.

Common Causes

  • DNS records (A record or CNAME) not configured correctly
  • DNS propagation not complete — can take up to 48 hours
  • Domain not added in the hosting platform's settings
  • SSL certificate not provisioned for the custom domain
  • Conflicting DNS records (e.g., both A and CNAME for the root domain)

How to Fix It

  1. Add your domain in your hosting platform (Vercel, Netlify, etc.) — follow their specific instructions
  2. Configure DNS at your registrar (Namecheap, GoDaddy, etc.) with the records your hosting platform provides
  3. Wait for DNS propagation (usually 15 min to 48 hours)
  4. Check DNS propagation at dnschecker.org
  5. Once DNS is working, SSL should auto-provision — if not, check the hosting platform's domain settings

Real developers can help you.

Anthony Akpan Anthony Akpan Developer with 8 years of experience building softwares fro startups Taufan Taufan I’m a product-focused engineer and tech leader who builds scalable systems and turns ideas into production-ready platforms. Over the past years, I’ve worked across startups and fast-moving teams, leading backend architecture, improving system reliability, and shipping products used by thousands of users. My strength is not just writing code — but connecting product vision, technical execution, and business impact. Milan Surelia Milan Surelia Milan Surelia is a Mobile App Developer with 5+ years of experience crafting scalable, cross-platform apps at 7Span and Meticha. At 7Span, he engineers feature-rich Flutter apps with smooth performance and modern UI. As the Co-Founder of Meticha, he builds open-source tools and developer-focused products that solve real-world problems. Expertise: 💡 Developing cross-platform apps using Flutter, Dart, and Jetpack Compose for Android, iOS, and Web. 🖋️ Sharing insights through technical writing, blogging, and open-source contributions. 🤝 Collaborating closely with designers, PMs, and developers to build seamless mobile experiences. Notable Achievements: 🎯 Revamped the Vepaar app into Vepaar Store & CRM with a 2x performance boost and smoother UX. 🚀 Launched Compose101 — a Jetpack Compose starter kit to speed up Android development. 🌟 Open source contributions on Github & StackOverflow for Flutter & Dart 🎖️ Worked on improving app performance and user experience with smart solutions. Milan is always happy to connect, work on new ideas, and explore the latest in technology. Sage Fulcher Sage Fulcher Hey I'm Sage! Im a Boston area software engineer who grew up in South Florida. Ive worked at a ton of cool places like a telehealth kidney care startup that took part in a billion dollar merger (Cricket health/Interwell health), a boutique design agency where I got to work on a ton of exciting startups including a photography education app, a collegiate Esports league and more (Philosophie), a data analytics as a service startup in Cambridge (MA) as well as at Phillips and MIT Lincoln Lab where I designed and developed novel network security visualizations and analytics. I've been writing code and furiously devoted to using computers to make people’s lives easier for about 17 years. My degree is in making computers make pretty lights and sounds. Outside of work I love hip hop, the Celtics, professional wrestling, magic the gathering, photography, drumming, and guitars (both making and playing them) Jaime Orts-Caroff Jaime Orts-Caroff I'm a Senior Android developer, open to work in various fields Matthew Jordan Matthew Jordan I've been working at a large software company named Kainos for 2 years, and mainly specialise in Platform Engineering. I regularly enjoy working on software products outside of work, and I'm a huge fan of game development using Unity. I personally enjoy Python & C# in my spare time, but I also specialise in multiple different platform-related technologies from my day job. Bastien Labelle Bastien Labelle Full stack dev w/ 20+ years of experience Daniel Vázquez Daniel Vázquez Software Engineer with over 10 years of experience on Startups, Government, big tech industry & consulting. Yovel Cohen Yovel Cohen I got a lot of experience in building Long-horizon AI Agents in production, Backend apps that scale to millions of users and frontend knowledge as well. MFox MFox Full-stack professional senior engineer (15+years). Extensive experience in software development, qa, and IP networking.

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Frequently Asked Questions

How long does it take for a domain to start working?

DNS changes typically propagate within 15 minutes to a few hours. In rare cases, it can take up to 48 hours.

I followed all the steps but it's still not working. What now?

Double-check that there are no conflicting DNS records. Some registrars add default records that interfere. A developer can help diagnose and fix DNS configuration issues.

Related Common Issues Issues

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