Stripe Payment Integration Not Working in Base44 App
You've integrated Stripe for payment processing in your Base44 app, but payments are failing. The checkout flow may show errors, payments may process in test mode but not live mode, or successful payments may not be reflected back in your app's database.
Payment integration failures are among the most critical issues because they directly impact revenue. Users who experience payment errors may abandon their purchase and not return.
Common symptoms include the Stripe checkout page not loading, payments showing as successful in Stripe's dashboard but not updating the order status in your app, or the entire checkout button doing nothing when clicked.
Error Messages You Might See
Common Causes
- Test mode API keys are being used in the production environment instead of live keys
- The Stripe webhook endpoint is not configured or not receiving payment confirmation events
- The price ID or product ID referenced in the checkout flow doesn't exist in the live Stripe account
- Stripe.js library is not loading correctly due to CSP (Content Security Policy) restrictions
- The success/cancel redirect URLs point to incorrect pages
How to Fix It
Verify that you're using the correct Stripe API keys: live keys for production, test keys for development. Check both the publishable key (client-side) and secret key (server-side).
Confirm that the Stripe webhook is configured to point to your production app's webhook URL and that it's receiving events. Check Stripe's webhook logs dashboard for delivery attempts and errors.
For complex Stripe setups involving subscriptions, invoicing, or Connect accounts, a developer experienced with Stripe's API can ensure all the pieces are correctly integrated.
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Get HelpFrequently Asked Questions
Why do Stripe payments work in test mode but not live mode in Base44?
You need to switch from test API keys to live API keys in your production environment. Also ensure that product and price IDs exist in your live Stripe account, not just in test mode.
Why don't successful Stripe payments update my Base44 app?
Your Stripe webhook is likely not configured correctly. Set up the webhook in Stripe's dashboard to point to your production webhook URL and verify it's receiving events in Stripe's webhook logs.