Custom Domain Not Connecting to Base44 App
You've configured a custom domain for your Base44 app, but visiting the domain shows an error page, a default hosting page, or the connection times out entirely. The app continues to work on the default Base44 URL but not on your custom domain.
Custom domain configuration involves DNS settings that must be precisely correct, and errors in this process are common. The issue may be compounded by DNS propagation delays that make it hard to tell if your changes have taken effect.
Some users experience a partially working state: the domain loads but shows SSL certificate warnings, or it works without www but not with www (or vice versa).
Error Messages You Might See
Common Causes
- The CNAME or A record was not set correctly in the domain registrar's DNS settings
- DNS propagation has not completed yet (can take up to 48 hours)
- The custom domain was configured in Base44 but the DNS records point to the wrong target
- SSL certificate has not been provisioned yet for the custom domain
- The www and non-www versions are not both configured, causing one to fail
How to Fix It
Verify your DNS records using a tool like dnschecker.org to confirm the CNAME or A record is correctly set and has propagated. The target should match exactly what Base44's custom domain instructions specify.
If the DNS is correct but SSL shows a warning, the SSL certificate may still be provisioning. This can take up to an hour after DNS propagation completes.
For persistent custom domain issues, especially with subdomains, wildcard certificates, or complex DNS setups involving other services (like email on the same domain), a developer can help configure everything correctly.
Real developers can help you.
Caio Rodrigues
I'm a full-stack developer focused on building practical and scalable web applications. My main experience is with **React, TypeScript, and modern frontend architectures**, where I prioritize clean code, component reusability, and maintainable project structures.
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I'm also comfortable working across the stack when needed, integrating APIs, handling business logic, and helping transform prototypes into production-ready systems.
My goal is always to deliver solutions that are **simple, efficient, and genuinely useful for the people using them.**
Anthony Akpan
Developer with 8 years of experience building softwares fro startups
Tejas Chokhawala
Full-stack engineer with 5 years experience building production web apps using React, Next.js and TypeScript.
Focused on performance, clean architecture and shipping fast.
Experienced with Supabase/Postgres backends, Stripe billing, and building AI-assisted developer tools.
Prakash Prajapati
I’m a Senior Python Developer specializing in building secure, scalable, and highly available systems. I work primarily with Python, Django, FastAPI, Docker, PostgreSQL, and modern AI tooling such as PydanticAI, focusing on clean architecture, strong design principles, and reliable DevOps practices. I enjoy solving complex engineering problems and designing systems that are maintainable, resilient, and built to scale.
Antriksh Narang
5 years+ Experienced Dev (Specially in Web Development), can help in python, javascript, react, next.js and full stack web dev technologies.
Matthew Butler
Systems Development Engineer @ Amazon Web Services
Luca Liberati
I work on monoliths and microservices, backends and frontends, manage K8s clusters and love to design apps architecture
Rudra Bhikadiya
I build and fix web apps across Next.js, Node.js, and DBs.
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Mehdi Ben Haddou
- Founder of Chessigma (1M+ users) & many small projects
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AUXLE
I am a Full Stack Developer experienced in building Websites, Web apps and Cross Platform Mobile Apps for Startups and Companies.
You don't need to be technical. Just describe what's wrong and a verified developer will handle the rest.
Get HelpFrequently Asked Questions
How long does it take for a custom domain to work with Base44?
DNS propagation can take up to 48 hours, and SSL certificate provisioning can take an additional hour after that. Wait at least 24 hours before troubleshooting further.
What DNS records do I need for a custom domain on Base44?
You typically need a CNAME record pointing to the Base44-provided target URL. Check the exact instructions in your Base44 app's domain settings for the correct target value.